pet friendly hotels near wind creek casino

When I asked to speak with the manager, I was told she was not in the office, but had been reached by cellular phone and would be in the office the next day. I was then told that she had spoken with the manager and the manager indicated the rate should not change. I corrected her and stated my reservation copy showed that both rooms were guaranteed at the discounted rate. About 2 hours later, I receive a call from the front desk stating the rate could not be changed because the military rate had not been requested at the time of the reservation. So she said she would fax it to us at home. After waiting about 20 minutes, she was unable to produce a new receipt with the corrected amount. When I inquired of the change, the front desk staff stated it was probably a computer error and she would change it.

But upon check-out, the rate had increased ($109 per night) for one of the rooms. We were guaranteed the military rate ($89 per night) at the time of reservation and check-in. However, my complaint with the hotel staff. The lobby was attractive, the rooms were clean, and the overall amenities were good. I travel a lot and have never before experienced this level of rudeness.… 30 seconds later, a man came into the lobby and clearly said 'You are out of dry towels at the pool.' I went across the street to the Hampton Inn and they were just lovely. I told her I had called and spoken with her an hour prior and she flat out lied to my face and said she told me that the pool was closed. We will just stay here and swim and relax for the night.' She then told me 'Oh, the pool is closed because of the coronavirus.' I was FURIOUS.

Because we were traveling in our small RV with a generator, we decided to keep the dog in the RV overnight and stay in the room.

I then asked for a refund, which, of course, they could not do. I showed the reception staff that it was listed as pet friendly on the app. When we arrived with our very small dog, we were rudely told that no pets were allowed. I called ahead to make sure the pool was open before we booked the room and was told that it was definitely open. I booked a room a few hours before I arrived via. Hilton Hawaiian Village Waikiki Beach Resort.Hilton Tulum Riviera Maya All-Inclusive Resort.Barcelo Bavaro Palace All Inclusive Resort.Hotels near Poarch Band of Creek Indians Museum.Hotels near Magnolia Branch Wildlife Reserve.Hotels near The Warehouse Market & Bakery.Holiday Inn Express Atmore North Features.Hotels near Holiday Inn Express Atmore North.

Pet friendly hotels near wind creek casino